Returns and Warranty

FitMyCar will accept ‘change of mind’ returns at management’s discretion, and restocking fees may be charged. In these cases the buyer is responsible for all postage costs. The stocking fee if approved in 20% in order to cover the original cost of postage and handling.

Please understand that we are a manufacturer and some products are made to order. As such in some cases we will are unable to accept change of mind returns.   

A warrantable item is one which is covered by a manufacturer's warranty (Warranty information is included in the item descriptions). All warranty claims will be handled by FitMyCar and approved warranty claims will have all return cost covered by FitMyCar.

All returns must be received back within 30 days of receipt of your goods.

Contact us via email or phone to discuss your return and get approval. Please include your receipt number when contacting us.
We may ask for additional information or photos before we can approve your return.
Depending on the reason for the return:
you will be emailed a replied paid return label with instructions (our cost). You print off the label and drop the repackaged item at your local post office.
we will ask you to mail back the item to the address below (your cost). You will need to repackage the item and send it back using a method of your choice but we suggest register post with tracking in case the item goes missing.
On receipt of the goods back we will either refund you or arrange for a replacement product to be posted back to you. We may contact you at this point if we have any further questions about your return.
Refunds/returns/exchanges are processed within 2 working days of receipt. Refunds are completed using the method of original payment.

Note: All returns must be in original/as new condition. Returns received in damaged condition or used condition will not be accepted, unless being returned under a warranty or damaged in transit claim. 

Email: askme@fitmycar.com

Phone: (800) 240-8107